The full program can be found here: Program IESS 2.4.
You can find the photos from the conference here.
In case you do not agree with the publication of your presentation or your video, please inform us immediately to withdraw your files. Also, if you want to correct your presentation, do not hesitate to write to IESS2024@fi.muni.cz
Workshop
What is the "Best" Service System Ecology Strategy in the AI Era?
J. Spohrer (founder of Service Science)
Recording: here
Mission oriented: Innovation in the public sector and regional development
R. Bízková (ISFOR, Institute for Society 4.0)
Links: presentation
How to Support Transdisciplinary Service-oriented Startups
T. Pitner (Academic Director, Masaryk University, CERIT)
Mainframes in the modern world
A. Malý (Kyndryl)
Links: presentation
The Power of Data in Modern Product & Service Management
P. Minařík (VP of Technology at Progress)
Links: presentation
Delivering great services with limited time and resources
O. Materna (Founder & CEO of Legito)
How to fund research and development in a start-up? What are the risks involved?
J. Bocian (CEO of 22@Sense Partners)
Some examples of how service design is being used by startups and SMEs to apply service science
N. Coutts (Innovation Advisory Board member at UNLEASH)
Links: recording
Financial Enlightenment of the Entrepreneurship Dark Side from the Experience in Spain
C. Casanueva (ESCP Madrid)
Modern trends in Enterprise IT
R. Giebel, P. Halfar (Kyndryl)
Links: presentation
Workshop recording: here
Plenary session
Service Science & Intelligence Augmentation: Past, Present, and Future Research Questions
J. Spohrer (founder of Service Science)
Recording: here
Service platform for Smart Cities
M. Svitek (prof. at Czech Technical University of Prague)
Recording: here
Block 1 - Smart Society, Smart Cities & Smart Citizens
Chair: L. Walletzký
Fostering Citizens’ Engagement in Smart City within Digital Era
F. Caputo
Links: paper, presentation
Application of Context-driven Methodology for Implementing the Smart City Concept in Czech Republic
Z. Schwarzová, L. Walletzký, M. Ge, P. Procházka
Links: paper, presentation
A Review of AI-Based Trust Management in Smart Cities
J. Ohnesorg, N. Fakhoury, N. Eltahawi, M. Ge
Links: paper, presentation
Block 1 recording: here
Block 2 - Smart Healthcare & Pharmacy
Chair: L. Carrubbo
Novel Ways to Analyse and Cope Alert-Fatigue Phenomenon in Intensive Care Units
S. Rozenes, A. Fux, I. Kagan, M. Hellerman, B. Tadmor, A. Benis
Links: paper, presentation
Intelligence Augmentation and capability co-elevation in healthcare
L. Carrubbo, A. Megaro
Links: paper
Improving Access to Prescription Based Care through a Patient Centered Smart Pharmacy Ecosystem
N. Badr, M. Khiami
Links: paper, presentation
Block 2 recording: here
Block 3 - Smart Tourism & Local commerce
Chair: J. Falcão e Cunha
Preserve Local Commerce and 'Made in Italy' in Global E-commerce Era: The Case of CiShoppo
C. Pagano, C. Pipino, D. Squillante, G. Rocco, L. Carrubbo
Links: paper, presentation
Examining the smart tourism ecosystem from the lens of sustainable value co-creation and neuroscientific approach
M. Heidari, D. Verderese, M. Saviano
Links: paper, presentation
The impact of the Rijksstudio on the museum business model as tool for value creation
F. Carignani, L. Clemente, F. Bifulco
Links: paper, presentation
Block 3 recording: here
Block 1 - Smart HR, Recruitment & Education
Chair: M. Leonard
Smart recruitment for workers with disability: A systematic literature review
F. Shahzad, M. De Marco, L. Varriale
Links: paper, presentation
Technology for Sustainability in the Educational Context: A portrait of the Italian Universities
P. Briganti, T. Volpe, E. Veglianti, L. Varriale
Links: paper, presentation
Mapping the journey for the digital revolution in the sphere of education through examining the future progress of technology
A.R. Gagliardi, P. Magliocca, F. Caputo
Links: paper, presentation
An innovative blockchain-based system for human resources digitalization with traceable relationship management
C. Pipino, G. Rocco, C. Pagano, A. Cipriano
Links: paper, presentation
Block 1 recording: here
Block 2 - Value-driven & data-driven smart applications
Chair: M. Drăgoicea
Value-Driven Industry Transformation: Leveraging Open-Source to Establish new Standards
B. Steffen, E. Duparc, T. Tegeler
Links: paper, presentation
Customer journeys and process mining – challenges and opportunities
R. Halvorsrud, F. Mannhardt, O. Prillard, C. Boletsis
Links: paper, presentation
Empowering Service Systems through Intelligence Augmentation (IA) in Digital Society
C. Bassano, F. Caputo, P. Barile, P. Piciocchi
Links: paper, presentation
Block 2 recording: here