This is a list of courses offered by the laboratory, suggested for students, who are involved there or seek such involvement. It is not mandatory, however, to complete all these courses to join the laboratory. Tasks and topics are assigned based on student interest and knowledge. For example, it is impossible to elaborate deeper analysis of Smart City strategy without 4 Diamond Theory.
The course is focused on the presentation of basic elements and contexts of the Service Science field. Withal it’s concept is built to understand the problem of Service Science in higher complex of circumstances – economics, social and particularly IT. The course emphasizes the role of IT in the field of services.
Practical seminars on the design of Service Systems applications. The aim of the course is to present how to design and prepare practical applications that meet requirements of Service Systems in comlex service environment. Course is organized in seminar form and relatively high level of student's team autonomy is expected.
The course introduces main aspects, which cause the problems of company management. It explains the methods and tools for identification and elimination of such problems through the management by competencies.