prof. Francesco Polese
Francesco Polese is Full professor of Business Management at the Dept. of Business Studies - Management & Innovation Systems in Salerno University where he teaches Service Management, Marketing, Healthcare Management. He is Director and founder of Interdept. Centre Simas (Innovation Systems and Healthcare Management) and author of several books dealing with networks and management in healthcare environment. With a system thinking perspective, his research interests cover the Viable Systems Approach, Service Science, Complexity. Since 2009 he is co-chair, along with Evert Gummesson and Cristina Mele, of the Naples Forum on Service.